Returns & Exchanges
At Sunbeam Vintage, we want you to love your home; however, if a piece doesn't fit your space, we offer a 14-day return window for store credit or exchange on most furniture and decor items.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of delivery or pickup with your order number and photos of the item to begin the return process.
- 2.Condition Verification
Ensure the item is in its original, pristine condition; vintage items must show no additional wear beyond the character marks noted at the time of purchase.
- 3.Arrange Transportation
Drop off the item at our showroom or schedule a professional pickup service; please note that original delivery fees are non-refundable and return shipping costs apply.
- 4.Receive Store Credit
Once our warehouse team inspects and approves the return, we will issue a digital store credit or process your exchange within 3-5 business days.
